A required CD/DVD device driver is missing
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- Find Windows CD / DVD Drivers Now that you have selected CD / DVD Drivers, specify the manufacturer or choose from a list of the most popular CD / DVD manufacturers. Next, on Step 3, you can narrow your search by entering the model name, or choosing the most popular model names for that manufacturer and device combination.
- Feb 04, 2010 windows 7 and dvd/cd drivers why does windows 7 call my dvd/cd drives cd roms, and not let me update the drivers, even if I have the latest driver. This thread is locked.
1) Change BIOS boot order - The most successful fix for this issue is to set the optical (DVD) drive as the first boot device in the BIOS. To do this, first enter BIOS mode as follows:
This is accomplished by pressing a specific key repeatedly as soon as your computer is turned on (or right after it is restarted). For many computers, the key is F1, F2, F10, the Delete (del) key or the Escape (ESC) key. Consult your computer or motherboards manual or try different keys until you find the right one.
Find the screen or option for changing the boot order. Follow the instructions for changing the boot order.
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2) Disconnect all internal hard drives you are not installing Windows on. Also disconnect all external drives. Then reconnect after installing.
3) If you downloaded Windows 7 and burned it to a DVD, double check that you burned the .ISO file as a disk image (and not as a regular file) to the empty DVD. If you burn it to a DVD again use the lowest speed possible. It's also possible the download has errors, try downloading it again.
4) Update ITE ATA driver - Failing the above, try booting back into Windows Vista or XP. Launch Windows Update and install the ITE ATA driver update before attempting the upgrade. The upgrade advisor may not find this driver.
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5) Switch from SATA to AHCI - Follow the aforementioned instructions for booting into your computers BIOS, then check your HDD or storage settings. Turn off SATA, switching to AHCI, and reboot normally, then re-attempt installation of Windows 7. Also try switching to IDE.
6) If you have another DVD drive hook it up to your computer and try using that drive to install Windows 7.
7) Try installing Windows using a USB drive:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/how-to-install-windows-7-on-a-netbook-from-usb/ff8f440f-b956-4d82-8d8b-b42ff64115d9
FAQ - Common Windows 7 Installation Questions & Answers